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Hotel · Madrid · Community of Madrid

Crowne Plaza Madrid - Centre Retiro By Ihg

A contemporary hotel in Madrid's Retiro district, close to the park and metro, with a restaurant, fitness centre, and on-site parking.

  • Soundproofed rooms and air conditioning
  • 24-hour reception and room service
  • Pets allowed and facilities for disabled guests
8.8 Great 2112 reviews Booking.com 8.8 · 2112 reviews

About

Crowne Plaza Madrid - Centre Retiro By Ihg

Crowne Plaza Madrid - Centre Retiro sits in the Retiro district, home to Madrid's most important park and a favourite spot for locals and visitors. The property is roughly a ten-minute walk from the park, with a metro station nearby for easy city access.

Rooms are decorated in a contemporary style, some with parquet floors, and all benefit from soundproofing, heating, and air conditioning. The hotel operates a restaurant and bar, a fitness centre, and offers on-site car parking, luggage storage, and a 24-hour reception. Guests can use the terrace and garden furniture, and cots are available for families.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Excellent location for exploring Madrid — About a ten-minute walk to Retiro Park, with a metro station nearby for easy city access.
  • Soundproofed rooms with modern comfort — All rooms include soundproofing, heating, and air conditioning, with flat-screen TVs and tea/coffee facilities.
  • Dining and fitness on site — A restaurant and bar/lounge area plus a fitness centre cover meals and workouts without leaving the hotel.

Worth weighing

3 to weigh
  • Price may feel steep — Rooms start at around £389 per night, which is high for the category, and price/service rating sits at 7.
  • Rooms and cleanliness rating is average — The category scores 7 out of 10, suggesting some guests find room standards below expectations for the price.
  • Check-in window is limited — Check-in is available only from 14:00 to 23:59, so late arrivals after midnight can't check in until the next day.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed

Premium King Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Queen Room

  • 1 Queen-size bed,1 King-size bed,2 Single beds
  • Shower
  • Heating
  • Air conditioning

Junior Suite

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • 24-hour reception
  • Luggage storage
  • Lift
  • No smoking on site

Room

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Flat-screen TV
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Safe deposit box

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Room service

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled

Other

  • Fitness centre
  • Pets allowed
  • On-site car park
  • Terrace
  • Garden furniture
  • Garden area
  • Meeting/ Banquet facilities
  • Tours/Ticket assistance
  • Cots
  • Parquet floor
  • Security
  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 2112 reviews

Guest-rated 8.8/10 from 2,112 reviews

Booking.com · 8.8 · 2112 reviews
Rooms and cleanliness7.0
Location8.0
Dining7.0
Price and service7.0
8.8Verified guest

“I like the modern decor and stylish frescoes throughout the hotel, along with easy access to the lobby and restaurant.”

8.8Verified guest

“The room was a standard queen, nicely decorated and very spacious. Breakfast was good, with fresh pastries and organic juices.”

8.8Verified guest

“Our junior suite was spacious and comfortable for three adults. The hotel was clean, staff were welcoming, and it's near Retiro Park with the metro a short walk away. The on-site defibrillator shows a strong commitment to safety.”

8.8Verified guest

“Great atmosphere and a smooth check-in. We loved the unique shower design, the comfy lobby was perfect for relaxing, and easy access to a nearby park made for nice evening strolls.”

8.8Verified guest

“Staff were friendly and helpful. My room was spacious and spotless. The hotel is near a metro station, and breakfast had plenty of choice.”

8.8Verified guest

“The modern furniture and stylish frescoes created a warm, elegant atmosphere. Getting to the lobby and restaurant was straightforward.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Retiro Park: Madrid's most important park is roughly a 10-minute walk away, perfect for morning runs, rowing on the lake, or a quiet afternoon.

Metro access: A metro station is a short walk from the hotel, providing direct connections to Puerta del Sol, Gran Vía, and other central sights.

Dining: The hotel's restaurant and bar/lounge area offer on-site options, while the surrounding Retiro district has numerous local cafés and tapas bars.

Calle Pez Volador 1, Madrid, Community of Madrid, 28007, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
164 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, the hotel has an on-site car park.

Are pets allowed?

Yes, pets are allowed at the property.

Does the hotel offer breakfast?

Yes, the hotel has a restaurant that serves breakfast, and guests have mentioned a good variety including fresh pastries and organic juices.

Is there air conditioning in the rooms?

Yes, all rooms are equipped with air conditioning and heating.

The bottom line

For travellers who value location and modern comfort, the Crowne Plaza Madrid - Centre Retiro delivers a reliable stay near the park. The price is high, but the soundproofing, dining options, and strong location justify it for many. Book early for the best rates.

8.8Based on 2,112 guest reviews and current room rates.

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